INFORMATION

GENERAL

All orders, changes in orders or required delivery dates must be confirmed in writing. Factory will not accept responsibility for correctness of imprint, changes or delivery dates without a written confirmation.

Imprinting ARtwork/Proofs

Logo - Catalog price includes one imprint / one location per item. See below for additional imprinting costs.
Die Charges - 3" wide x 2" high $95.00 (g), 4" wide x 3" high $110.00 (g), Larger imprint call for quote.
All imprinting dies are a one-time charge and will be available for 2 years from original order date.
Methods - Blind debossing or foil stamping. Standard colors are metallic gold and silver.
Additional Location Imprint - Set up charge $35.00 (c) plus run charge of $1.75 (c) per imprint and location.
Personalization - Up to three initials $12.00 (c), full name $18.00 (c) per line. Lists must be typewritten and suitable for typesetting. List must be sent to factory via email or hard copy. Stock fonts are available. If a specific font / size is required imprinting die must be ordered.

ARTWORK/PROOFS

Artwork - black and white camera ready art / to size or enlarged. We cannot create a die from fax copies.
Art Charge - Clean-up, typesetting or recreating art will be charged $50.00 (g) w/ minimum of hour charge.
Electronic Art Requirements - Strong Leather is PC-based, acceptable format Vector Adobe Illustrator EPS.
We cannot create a die from jpegs or low-resolution bitmaps.
Electronic Artwork Address - email art to artwork@strongleather.com. Please include distributor name, purchase order number and contact information in email. Any omission may delay your order.
Logo Placement and Sizing - Unless noted, we reserve the right to size and position logo in location suitable for imprint method.
Electronic / Paper Proof - $9.00 (c), Virtual Proof - $15.00 (c), Swatch Proof - $20.00 (c), Production Proof - $25.00 (c) plus item cost and overnight freight.

SAMPLES

Random or Blank - Most samples can be shipped within 24 hours. Samples are billed at EQP and can be returned within 30 days. Return Authorizations are not necessary, please enclose copy of invoice with return. Credit for product will be issued. All freight charges are the responsibility of the customer.
Speculative Samples - Speculative samples are billed at EQP plus the die charge. Limit of 3 per style.
Custom Samples - Custom samples can be provided upon request and all prices will be quoted prior to production.
Self Promotion Samples - Product must be imprinted with your logo. Quantity is limited to end column quantity. Price is EQP less 30% and die charge for imported products and EQP less 10% for USA made items.

PRODUCTION TIME

Blank Merchandise - Blank products ship within 24 hours. Blank merchandise is billed at end column pricing.
Production Proofs - Production time for a pre production proof is 3 working days. Custom proofs may require a longer lead-time.
New Orders - Standard production time for imported on shelf product is 5 working days. Production time for domestic products is 10 - 12 working days.
Repeat Orders - Imported on shelf products reorder lead time is 3 working days. Domestic product reorder lead time is 10 - 12 working days.
Rush Orders - Rush service is available with most catalog items. Based on inventory and capacity additional charges may apply. Contact factory.
Production times are based on receipt of order and acceptable artwork and inventory availability.

ADDITIONAL INFORMATION

Packaging - Standard packaging is listed for each item. Gift boxed items are tissue wrapped in a 2 piece gift box.
Less than Minimum Orders - $40.00 (c) for any order calling for less than first column quantity. Absolute minimum is ½ of first quantity shown.
Over Runs /Under Runs - We reserve the right to ship 5% over or under and invoice accordingly. Every effort will be made to ship exact, however if exact quantity is essential on catalog items a surcharge of $30.00 (c) will be applied.
Cancellation Policy - All orders are considered firm and cannot be cancelled or returned except when authorized by factory. All cancellations must be in writing and received by Strong Leather. Phone cancellations are not acceptable.
Returns - Imprinted items cannot be returned. Unimprinted items may be returned with authorization by factory.
Outgoing and incoming freight as well as restocking charge of $40.00 (c) is the responsibility of the customer.
FOB Point - All shipments of catalog items are F.O.B. Gloucester, MA. Strong Leather reserves the right to determine best method of shipping unless specified by customer.
Split Shipments - 3 split shipments per order will be done at no charge. Additional shipments will be charged $8.00 (c) per address. International split shipments $12.00 (c) per location.
Terms - Net 30 days with approved credit. MasterCard, Visa, Amex or Discover cards accepted.
Pricing - Prices become effective January 1, 2024. However, due to changes in material costs, prices are subject to change without notice.
Liability - All orders are subject to approval by and are not binding until accepted by Strong Leather. Strong Leather reserves the right not to accept an order at any time. Strong Leather can not be liable for delays due to material shortages, customs or Acts of God. Any claim for repair, replacement or refund must be presented in writing within sixty days of shipment.

Logos shown on this site are for illustrative purposes only and do not imply endorsement and are not for sale.